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Your Bill Has a New Look

The utility has updated its statements with a new design and format aimed at helping keep you more informed about your energy use.  In addition to the monthly balance, and detailed electric, water and wastewater service charges, the new statements will feature usage comparison charts for both electric and water consumption.

The utility implemented the redesign as part of a pilot effort with power supplier, WPPI Energy.  The statement format is anticipated to serve as a model that will also help WPPI Energy’s 50 other member utilities improve their billing statements and put more information into the hands of customers. 

The bills will also feature energy-saving tips, expert advice, and timely messages about technical assistance and financial incentives available to utility customers.  For more information about the new billing statements, customers are encouraged to contact the utility at 715-284-9463.

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